One plan per operation, no surprises.
No lock-in. Cancel anytime.
Pricing
Trial
30-day trialTo try it with your own data
Free500 AI replies over 30 days
- 1 user
- 1 flow
- 1 Google calendar
- Recommended
Flexible
For a business getting started
$89,000COP/mo1,000 AI replies per month
- 3 users
- 1 flow
- 1 Google calendar
Crecimiento
For several branches or teams
$499,000COP/mo8,000 AI replies per month
- 10 users
- 5 flows
- 1 Google calendar
Corporativo
For large operations
$1,999,000COP/mo
- 30,000 AI replies per month
- Unlimited users and flows
- 1 Google calendar
- SLA support
- Assisted onboarding
You start with a 30-day trial, no card and no lock-in. Taxes apply depending on your country.
What every plan includes
- Official WhatsApp connection via Embedded Signup — you keep your number
- Your products, customers and orders stored and searchable in the platform
- Consent forms and opt-out management
- Your data isolated at the database level
- Your conversations are never used to train models or for advertising
Running short? Add only what you need
They stack on any plan. You don't have to switch plans to grow a little.
Every flow you add comes with a 12-day trial. If it isn't for you, you don't pay for it.
- A thousand replies a monthA thousand more replies every month, for as long as you keep it. Renews with your plan.$59,000 COPper month
- Extra flowOne more agent, with its seat and 1,000 replies a month. The first 12 days are free.$89,000 COPper month
- Extra calendarConnect one more Google calendar for the agent to check and book on.$19,000 COPper month
- 1,000-reply packThey don't expire. Spent only once the month's quota runs out.$89,000 COPone-off
- 5,000-reply packSame thing, with a volume discount. These don't expire either.$349,000 COPone-off
WhatsApp messages are billed separately by Meta
The messages WhatsApp delivers are billed by Meta directly to your WhatsApp Business account, separate from your plan. We help you get it set up.
- Templates
- Marketing, utility and authentication: Meta bills them per message, by country.
- 24-hour window
- Replying to someone who wrote in the last 24 hours is billed per message too since October 1, 2026, at your country's utility rate.
- Free
- 72 hours when the conversation starts from a click-to-WhatsApp ad.
Frequently asked questions
What people ask us most before starting. Anything else, just write to us.
What counts as an AI reply?
Every message the agent sends to a customer.
What happens if I go over the limit?
The agent pauses: it stops replying until the next month starts or you upgrade your plan. Your data is untouched.
Does Meta bill me separately?
Yes — the messages WhatsApp delivers are billed by Meta directly to your account.
What is a flow?
A complete agent with its data, its number and its conversations.
Is there a lock-in?
No.
Is this a CRM?
No. A CRM is for your team to do the serving. This is so that what the agent serves gets recorded — even if you have no team.
Start today.
Free for 30 days, no card. Connect your number and try it with your own data.
or write to contacto@muginn.com